We offer a 2-year warranty on all products. We will replace any product that isn't properly functioning (i.e. if something is wrong with the mechanical or electrical operation of the product) for free within 2 years of your purchase date. Please note that this warranty does not cover any surface blemishes or dents caused by use as well as normal wear and tear. Please be aware that if you wish to return your product before the 2-year product warranty window, you will be responsible for freight costs to send the product(s) back to our warehouse.
Any failure from normal usage will be repaired free of charge and DeskRiser.com will return the product to you directly at our cost. A failure is a mechanical breakdown of or defect in the unit that affects the user's ability to operate the product as intended. If it is determined that the failure was caused by misuse or abuse of the product, repairs and return shipping will be at the customer’s expense. No refunds are available after the initial 30 day risk-free period.